FAQ's

Sell-off

A little bit of everything...       

          

 

 

Q:               How long can we keep items in our carts?

A:               You can keep item(s) in your cart for as long as you wish but item(s) will

                   disappear if they are no longer available in the store.

Q:               How long do items stay on your website?

A:               Items will be displayed as long as we have stock on hand.

Q:               Does sell-off allow lay-buys?

A:                Unfortunately we currently do not allow lay-buys for now.

Q:               Can we send through pictures of what we want so you can source it for us?

A:               Yes your welcome to share the products your interested in and we can try and find the item for you.

Q:               Where do you deliver to?

A:                We ship to: SA, Lesotho, Mozambique, Namibia, Swaziland, Nigeria

Q:               How long does it take to receive my order?

A:               Delivery is depended on stock levels, if we have the items in stock we will ship

                   Immediately and it takes about 3-7 days. If we do not have the item(s) in stock it might take about

                   25-30 days if the client is in South Africa. (Hair, Sneakers, Cellphones, Laptops Evening dresses,Perfumes and & Cologne are always                     available in stock)

Q:               What is your return policy?

A:               Clients have the option to return their items 30 days after they receive them.

Q:               Does December affect your delivery times?

A:               Yes December does slow down delivery times.

 

 

We at sell-off pride ourselves in servicing our clients and responding to every query they might have.